Day-to-day administration, licence reviews, security and Copilot readiness for Leeds businesses that run on Microsoft 365 and want someone to actually own it.
A lot of businesses bought Microsoft 365 through a reseller, set it up in a hurry and haven't looked at it properly since. Years later the tenant tells the story: licences on accounts for people who left, sharing links that never expire, shared mailboxes nobody can explain and admin rights handed out to get a job done.
We take the tenant on, document it and run it: joiners and leavers, licences, permissions, security settings and the questions your team asks every day. Changes are logged, so you can always see what was done and why.
It works as a service on its own, or alongside an existing IT provider or internal IT person who would rather hand Microsoft 365 to a specialist.
Before we change anything, we find out what's there. You get a short, plain-English summary of what we found and what we'd fix first, not a 40-page report.
Who has what, what's unused, and whether each person is on the right plan for the work they do.
LicensingHow many people hold admin rights, whether every account has MFA, and what happens to risky sign-ins.
Identity protectionExternal sharing links, guest accounts and Teams nobody remembers creating.
SharePoint and TeamsSPF, DKIM and DMARC, forwarding rules that send mail outside the business, and anything that lands you in spam.
Which laptops and phones are enrolled, encrypted and compliant, and which are reaching company data unmanaged.
Whether mailboxes, OneDrive and SharePoint have an independent backup, and whether anyone has tested a restore.
Backup and recoveryAnyone can sell you a Microsoft 365 licence. The value is in what happens after: a tenant that's structured sensibly, secured properly and costs what it should.
We'll tell you when Business Standard is enough and when Business Premium earns its keep, whether Copilot is worth it for a given team yet, and when a licence can simply go. Advice that saves you money is part of the job.
We audit the tenant and your licences and walk you through what we found.
The biggest risks and the easiest savings first, scheduled so staff aren't disrupted.
Day-to-day administration through our service desk, with every change logged.
Regular reviews of licences, security and how your team is using the tools.
Our full Microsoft 365 administration service, with SLAs for every type of request.
A one-off project to review and tighten your Microsoft 365 security settings.
Permissions first, then a pilot group, then the wider business.
A file and team structure people can actually find things in.
Short, practical sessions onsite in Leeds or over Teams.
Full managed IT for Leeds businesses, with Microsoft 365 included.
Microsoft 365 lives in the cloud, so almost all of this work is done remotely. Leeds is about 18 miles from our office by road, via the M62 and M621.
We come into Leeds for the things that are better in person: training sessions, rolling out new devices, or sitting down with your leadership team to plan a Copilot rollout.
| Priority | What it means | Remote response | Onsite dispatch |
|---|---|---|---|
| Critical | Total outage, business stopped | 30 minutes | Same day |
| High | Key systems down or multiple users impacted | 2 hours | Next business day |
| Medium | Single user unable to work | 4 hours | Scheduled |
| Low | Disruption with a workaround available | 8 hours | Scheduled |
Response times on our managed support plans, during support hours of 9am to 5pm, Monday to Friday. Out-of-hours cover is available as an add-on.
Yes. We can look after Microsoft 365 on its own while your existing provider or internal IT person handles everything else. We agree who does what at the start, so nothing falls between the two.
Yes. Business Premium adds security features such as Intune device management, Conditional Access and Defender for Business. We'll look at how your team works and the risks you face, then recommend it only for the people who need it.
Yes. We plan the new structure with you, move content in stages and keep links and permissions working, so people can carry on while the work happens around them.
Yes. Copilot can surface any file a user has access to, so we review and tighten permissions and sharing first, then roll it out to a pilot group, with training, before the wider business.
Yes. We run short, small-group sessions at your offices or over Teams, on Outlook, Teams, SharePoint, OneDrive, Excel and Copilot.
Microsoft 365 management is included in all of our managed IT plans, from £50 per user per month plus VAT. If you only want Microsoft 365 looked after, or a one-off project such as tenant hardening, we'll quote for that separately.