Manufacturing IT Support Specialists

Keep production moving with reliable, secure technology built around your operation. We reduce downtime, speed up access to CAD files and modernise ageing infrastructure.

We Understand Manufacturing

We support manufacturing and engineering businesses across West Yorkshire. We know that when the network drops or a drawing will not open, it is not just an IT ticket. Machines wait, orders stall and customers chase.

So we look after your IT the way you look after your plant: planned maintenance, monitoring before things fail and a roadmap for what needs replacing next.

01

The network drops

Orders cannot be processed, machines cannot pull programs and the office stops with the shop floor.

02

CAD files crawl

Engineers spend their day waiting for drawings to open instead of designing.

03

An engineer leaves

Years of designs and customer drawings go with them if their access is not shut down properly.

04

The old server finally fails

And that is the day you find out whether the backup actually works.

Common Manufacturing IT Challenges

These are the problems manufacturers and engineering firms bring to us most often. Most come from years of IT growing without a plan.

Downtime and Network Outages

Unreliable switches, patchy Wi-Fi across the site and single points of failure bring production and the office to a halt, often with no warning.

Slow CAD and Drawing Access

Large Autodesk and CAD files stored on overloaded servers or slow networks leave engineers waiting minutes for a drawing to open or save.

How we fix it

Unreliable Specialist Software

CAD, CAM and production software that crashes or will not play nicely with Windows updates costs time and, at worst, unsaved work.

Untested Backups

Drawings, customer data and job files spread across servers, PCs and Microsoft 365, backed up in ways nobody has tested for years.

Protecting Design IP

Designs, specifications and customer drawings are commercially sensitive. When staff or contractors leave, their access needs shutting down cleanly.

Ageing Infrastructure

Old servers, unsupported Windows versions and kit added over the years without a plan, with no clear view of what to replace first.

Our roadmap approach

Why CAD Files Get Slow

Slow drawings are one of the most common complaints we hear from engineering teams. CAD files are large, they are opened and saved constantly, and they are often stored on a server that was never sized for them.

The fix is rarely just a faster PC. It means finding the real bottleneck across the network, the storage and the workstation, then fixing the part that is actually holding your team back.

01

Find the Bottleneck

We measure how long files take to open and save, and where the time goes: network, storage or the workstation itself.

02

Fix the Network

We supply and install the switches, cabling and Wi-Fi large files need, with the busiest users on the fastest connections.

03

Right-Size the Storage

We supply and configure fast storage for active projects, with older work archived and everything backed up.

04

Keep Workstations Specced

We supply CAD workstations matched to the software they run, keep them updated and replace them on a plan rather than when they fail.

Manufacturing Is a Prime Target

Attackers know every hour of downtime costs a manufacturer money, which makes the sector a favourite for ransomware. Many attacks start with something preventable: an unpatched system, a weak password or a supplier connection nobody is watching.

61%

of observed manufacturing breaches involved ransomware

38%

of those breaches began by exploiting a software vulnerability

14.9%

of EU ransomware claims hit manufacturing, more than any other sector

IT Services For Manufacturers

The same services we provide to every client, set up around how a manufacturing business actually runs.

From Ageing IT To a Clear Roadmap

Most manufacturers we meet have IT that grew one machine at a time. We turn that into a plan you can budget for, then keep it running.

01

Site Survey and Audit

We walk the site and review your servers, network, Wi-Fi, PCs, software and backups, so you know exactly what you have and how healthy it is.

02

Fix the Urgent Risks First

Untested backups, unsupported systems and open security gaps are dealt with before anything else.

03

A Budgeted Replacement Plan

A clear roadmap of what to replace and when, with costs, so upgrades are planned rather than forced on you by a failure.

04

Changes Scheduled Around Production

We plan upgrades and maintenance around your shifts and deadlines, out of hours or at weekends where needed, so the work does not stop the line.

05

Monitoring and Regular Reviews

Proactive monitoring keeps everything healthy day to day, and regular reviews keep the roadmap in step with your business.

Is On IT the Right Fit For Your Business?

We do our best work with manufacturers that want a long-term partner, not the cheapest hourly rate.

A strong fit

  • Running on Microsoft 365
  • No internal IT team, or one person stretched too thin
  • Relying on CAD, CAM or other specialist software
  • Servers, networks or PCs that are showing their age
  • Want proactive advice, not just someone to call when it breaks

Probably not the right fit

  • Businesses running entirely on Google Workspace
  • Buying IT support purely on lowest price
  • Large groups already building their own IT department

Manufacturing IT Questions

What IT support does a manufacturing business need?

Most manufacturers need reliable networks and servers that keep production running, fast access to CAD and job files, backups that are tested and recoverable, protection against ransomware, and someone who can come on site when needed. Our manufacturing IT support covers all of it for a fixed monthly price.

Can you support Autodesk and other CAD software?

Yes. We look after the Windows, network and storage side of Autodesk and other CAD and CAM software, keep workstations specced and updated, and work with your software vendor when a problem sits with the application itself.

How do you speed up access to CAD files?

We measure where the delay actually comes from, whether that is the network, the server or the workstation, then fix that part. That might mean faster switches and cabling, better storage for active projects or upgraded workstations.

Do you provide on-site IT support for manufacturers?

Yes, and it is included in our managed plans. We are based in Mirfield, West Yorkshire, and our engineers come on site when a problem needs hands on the equipment. Most day-to-day issues are fixed remotely, which is usually the quickest route.

How do you protect manufacturers from ransomware?

We keep every system patched, put managed endpoint protection on every device, lock down sign-ins with MFA, monitor your network and keep immutable backups designed to withstand ransomware attacks, so you can recover if the worst happens.

Can you help us meet customer cyber security requirements?

Yes. More customers and supply chains now ask manufacturers about their security. We help you answer supplier questionnaires accurately, close the gaps and get certified to Cyber Essentials.

Will IT upgrades disrupt production?

We plan upgrades and maintenance around your shifts and deadlines and agree the timing with you in advance. Where work would affect production, we can carry it out out of hours or at weekends.

Manufacturing Resources

WHAT OUR CLIENTS SAY

PRICING PACKAGES

Essential

For growing businesses needing reliable day-to-day IT support

From £50 per user / month
  • Unlimited remote support
  • Microsoft 365 management
  • Device monitoring & patching
  • Managed antivirus protection
  • New starter & leaver setup
  • Vendor liaison
  • Monthly reporting
  • Responsive helpdesk support
Get A Quote

Business Critical

Designed for organisations that cannot afford downtime

Tailored Pricing

Everything in Professional, plus:

  • Priority support response
  • Infrastructure & server management
  • Network & Wi-Fi optimisation
  • Business continuity planning
  • Backup testing & recovery validation
  • Multi-site support
  • Dedicated account management
  • Technology roadmap planning
  • Copilot & automation advisory
Request A Consultation

Prices exclude VAT. Your final price depends on your number of users, devices and sites. Every business is different, so get in touch and we will put together a quote that fits.

Book a Free Manufacturing IT Review

Tell us what is slowing your operation down. We will review your network, servers, backups and security and show you what we would fix first.