Managed IT, Microsoft 365 and email security for Bradford businesses, from an employee-owned team in Mirfield, about 12 miles away up the M606.
Plenty of businesses end up with their IT spread across several suppliers: one for broadband, one for the phones, a reseller for Microsoft licences and someone else who fixes laptops. When something breaks, each one points at the next.
We bring it under one arrangement: users, devices, Microsoft 365, security, backups and the network, with one service desk and one team taking responsibility from first call to fix. Where a specialist supplier is involved, such as your line provider or a software vendor, we deal with them for you.
We support organisations across the Bradford district, from the city centre and the Euroway end of the M606 to Low Moor, Odsal, Bowling, Thornbury and Idle.
If your business pays and receives invoices by email, payment diversion fraud is one of the most expensive things that can happen to it. It rarely involves clever hacking. It usually starts with one mailbox and a password that wasn't protected well enough.
A reused or phished password, and no MFA to stop it being used.
Hidden inbox rules divert replies while they learn who pays whom, and when.
A real supplier, a real amount, new bank details, sent from a genuine account.
Often noticed only when the real supplier chases for payment weeks later.
Everyday support and the security behind it, from one team.
One place for every IT request, with triage, published response times and problems properly closed.
MFA, sign-in monitoring and fast lockdown when an account looks compromised.
Realistic simulations and short training that help staff spot the email that matters.
Microsoft 365 security settings reviewed, tightened and documented.
Patching and health monitoring on every device, so problems are caught early.
See how exposed your domain and email look from the outside. Free, and quick.
From Wheatley Park we join the M62 near Brighouse, come off at Chain Bar and take the M606 into Bradford, about 12 miles to the city centre. The south of the district, around Euroway and Low Moor, is closest to us.
Remote support handles most of the day-to-day. When a job needs an engineer, such as a network fault, new equipment or a critical outage, we come out, with same-day onsite dispatch for critical incidents on our managed plans.
| Priority | What it means | Remote response | Onsite dispatch |
|---|---|---|---|
| Critical | Total outage, business stopped | 30 minutes | Same day |
| High | Key systems down or multiple users impacted | 2 hours | Next business day |
| Medium | Single user unable to work | 4 hours | Scheduled |
| Low | Disruption with a workaround available | 8 hours | Scheduled |
Response times on our managed support plans, during support hours of 9am to 5pm, Monday to Friday. Out-of-hours cover is available as an add-on.
No more suppliers passing problems between each other. We take responsibility from first call to fix, and chase the vendors for you.
Managed detection and response, 24/7 threat monitoring, backups and security training are part of our Professional plan, from £60 per user per month.
Everyone who supports you owns a share of the business. No scripts, no upselling, and the same people year after year.
Yes. Bradford city centre is about 12 miles from our office by road. We support Bradford businesses remotely and come on site for network, infrastructure, device and critical issues. Critical incidents on our managed plans get a 30 minute remote response and same-day onsite dispatch.
Yes. We check your SPF, DKIM and DMARC records and tighten them so others can't easily send email that looks like it came from you. Our free Domain Risk Report is a quick first look.
Call us straight away on 03300 945 946. A compromised account is treated as a critical incident: we revoke its sessions, reset its credentials, remove any malicious inbox rules and review what was accessed, then tell you plainly what happened.
Yes. Vendor liaison is part of our managed plans. We raise and chase faults with line providers, software vendors and Microsoft, so you don't have to referee.
Yes. Our device monitoring covers health alerts, patching and early warning signs such as failing disks or missed updates, so many problems are dealt with before anyone notices.
Microsoft 365 is our speciality, and most of our clients use it. We don't take on businesses that run entirely on Google Workspace, because we'd rather be very good at one platform than average at two.
For growing businesses needing reliable day-to-day IT support
The most popular choice for businesses where security and uptime matter
Everything in Essential, plus:
Designed for organisations that cannot afford downtime
Everything in Professional, plus:
Prices exclude VAT. Your final price depends on your number of users, devices and sites. Every business is different, so get in touch and we will put together a quote that fits.