IT Support For Bradford Businesses

Managed IT, Microsoft 365 and email security for Bradford businesses, from an employee-owned team in Mirfield, about 12 miles away up the M606.

One Team for All of Your IT

Plenty of businesses end up with their IT spread across several suppliers: one for broadband, one for the phones, a reseller for Microsoft licences and someone else who fixes laptops. When something breaks, each one points at the next.

We bring it under one arrangement: users, devices, Microsoft 365, security, backups and the network, with one service desk and one team taking responsibility from first call to fix. Where a specialist supplier is involved, such as your line provider or a software vendor, we deal with them for you.

We support organisations across the Bradford district, from the city centre and the Euroway end of the M606 to Low Moor, Odsal, Bowling, Thornbury and Idle.

Bradford at a glance

From our office About 12.5 miles by road
The way we come Via the M62 and M606
Critical issues 30 minute remote response
Onsite for critical Same-day dispatch
Support hours 9am to 5pm, Monday to Friday
Including
City centre Euroway Low Moor Odsal Bowling Thornbury Idle

The Invoice That Wasn't Real

If your business pays and receives invoices by email, payment diversion fraud is one of the most expensive things that can happen to it. It rarely involves clever hacking. It usually starts with one mailbox and a password that wasn't protected well enough.

01

A mailbox is taken over

A reused or phished password, and no MFA to stop it being used.

02

The attacker reads quietly

Hidden inbox rules divert replies while they learn who pays whom, and when.

03

A familiar invoice changes

A real supplier, a real amount, new bank details, sent from a genuine account.

04

The money is gone

Often noticed only when the real supplier chases for payment weeks later.

What We Put in Place

  • MFA and Conditional Access on every account
  • Alerts for risky sign-ins and suspicious new inbox rules
  • SPF, DKIM and DMARC set up properly on your domain
  • Anti-phishing and anti-spam policies tuned to your business
  • Phishing simulations and short, practical staff training
  • A call-back check before anyone changes bank details

IT Services For Bradford Businesses

Everyday support and the security behind it, from one team.

Remote First, Onsite When Needed

From Wheatley Park we join the M62 near Brighouse, come off at Chain Bar and take the M606 into Bradford, about 12 miles to the city centre. The south of the district, around Euroway and Low Moor, is closest to us.

Remote support handles most of the day-to-day. When a job needs an engineer, such as a network fault, new equipment or a critical outage, we come out, with same-day onsite dispatch for critical incidents on our managed plans.

Route map from the On IT office in Mirfield to Bradford, about 12.5 miles by road via the M62 and M606. Huddersfield Wakefield Bradford Halifax Leeds On IT, Mirfield
12.5 miles by road from our office to central Bradford, via the M62 and M606 Routes © OpenStreetMap contributors
Priority What it means Remote response Onsite dispatch
Critical Total outage, business stopped 30 minutes Same day
High Key systems down or multiple users impacted 2 hours Next business day
Medium Single user unable to work 4 hours Scheduled
Low Disruption with a workaround available 8 hours Scheduled

Response times on our managed support plans, during support hours of 9am to 5pm, Monday to Friday. Out-of-hours cover is available as an add-on.

Why Bradford Firms Choose On IT

One Team Owns It

No more suppliers passing problems between each other. We take responsibility from first call to fix, and chase the vendors for you.

Security in the Plan

Managed detection and response, 24/7 threat monitoring, backups and security training are part of our Professional plan, from £60 per user per month.

Employee-Owned

Everyone who supports you owns a share of the business. No scripts, no upselling, and the same people year after year.

Bradford IT Questions

Do you provide onsite IT support in Bradford?

Yes. Bradford city centre is about 12 miles from our office by road. We support Bradford businesses remotely and come on site for network, infrastructure, device and critical issues. Critical incidents on our managed plans get a 30 minute remote response and same-day onsite dispatch.

Can you check whether our email domain is easy to spoof?

Yes. We check your SPF, DKIM and DMARC records and tighten them so others can't easily send email that looks like it came from you. Our free Domain Risk Report is a quick first look.

What should we do if we think a mailbox has been compromised?

Call us straight away on 03300 945 946. A compromised account is treated as a critical incident: we revoke its sessions, reset its credentials, remove any malicious inbox rules and review what was accessed, then tell you plainly what happened.

Can you deal with our broadband and software suppliers?

Yes. Vendor liaison is part of our managed plans. We raise and chase faults with line providers, software vendors and Microsoft, so you don't have to referee.

Can you spot problems before devices fail?

Yes. Our device monitoring covers health alerts, patching and early warning signs such as failing disks or missed updates, so many problems are dealt with before anyone notices.

Do you only support Microsoft 365 businesses?

Microsoft 365 is our speciality, and most of our clients use it. We don't take on businesses that run entirely on Google Workspace, because we'd rather be very good at one platform than average at two.

WHAT OUR CLIENTS SAY

PRICING PACKAGES

Essential

For growing businesses needing reliable day-to-day IT support

From £50 per user / month
  • Unlimited remote support
  • Microsoft 365 management
  • Device monitoring & patching
  • Managed antivirus protection
  • New starter & leaver setup
  • Vendor liaison
  • Monthly reporting
  • Responsive helpdesk support
Get A Quote

Business Critical

Designed for organisations that cannot afford downtime

Tailored Pricing

Everything in Professional, plus:

  • Priority support response
  • Infrastructure & server management
  • Network & Wi-Fi optimisation
  • Business continuity planning
  • Backup testing & recovery validation
  • Multi-site support
  • Dedicated account management
  • Technology roadmap planning
  • Copilot & automation advisory
Request A Consultation

Prices exclude VAT. Your final price depends on your number of users, devices and sites. Every business is different, so get in touch and we will put together a quote that fits.

Bring Your IT Under One Roof

Tell us who looks after what today. We'll map your suppliers, review your security and show you what one team taking ownership would look like.