Education & Training IT Support Specialists

Secure, manageable Microsoft 365 for colleges, training providers and academy trusts. We simplify licensing, manage learner and staff accounts and protect your staff from impersonation.

We Understand Education & Training

Education and training organisations run Microsoft 365 at a scale most businesses never see: hundreds of learner accounts alongside staff, shared and guest accounts, with new cohorts arriving and leaving every term.

We bring specialist Microsoft 365, identity and security expertise, working alongside your own team or IT provider rather than replacing your day-to-day classroom support.

01

Last year's learners still have accounts

And you are still paying for their licences, with access nobody is watching.

02

An email appears to come from the principal

It asks for an urgent payment or gift cards, and it looks exactly right.

03

Nobody is sure which licence does what

A1, A3 or A5, and whether the security you think you have is actually switched on.

04

Every term starts with an account rush

New learners and staff need access on day one, and leavers need removing just as quickly.

Common Education IT Challenges

These are the Microsoft 365 and security problems colleges and training providers bring to us most often.

Paying for Unused Accounts

Inactive learner, staff and shared accounts pile up term after term, each one a licence you pay for and a door left open.

How we fix it

Licensing Confusion

Education, faculty and business licences all include different features. It is easy to pay for the wrong ones, or assume protection you do not have.

Impersonation of Senior Staff

Criminals spoof principals, directors and finance staff to request payments or data, and education email is a well-known target.

Constant Learner Churn

Cohorts start and finish all year round. Without a clear process, accounts are created late and removed never.

Protecting Learner Data

Personal and safeguarding information needs controlled access, clear separation between staff and learners, and a record of who can see what.

Getting Ready for AI

Staff are already using AI tools. Copilot can save admin teams hours, but only once permissions and data are in order.

How Many Accounts Are You Paying For?

In a recent review for a training provider, around a quarter of licensed accounts turned out to be no longer needed, mostly learners who had already left.

That is money spent on licences nobody uses, and accounts nobody is watching. An account and licence audit is usually the quickest win we can find.

01

Every Account Accounted For

We list every staff, learner, shared and guest account in your tenant, with its licence and when it was last used.

02

Remove What Is Not Needed

Inactive and leaver accounts are removed or downgraded safely, with any data you need to keep retained first.

03

The Right Licence for Each User

We match staff, learners and shared accounts to the licence that fits, so you pay for the security features where they matter.

04

Keep It Tidy

A clear joiner and leaver process for every intake keeps the numbers right after the clean-up.

Education Is a Target

Large numbers of accounts, shared devices and busy staff make education an easy place for attackers to start. Phishing is by far the most common attack, and with AI tools already in most colleges, getting permissions and data right matters more than ever.

82%

of UK further education colleges have already adopted AI tools

96%

of secondary schools that identified an attack reported phishing

57%

of insider data breaches reported to the ICO by education were caused by students

IT Services For Education & Training

The same services we provide to every client, set up around how colleges and training providers actually work.

Specialist Support Alongside Your Team

Most education organisations already have someone looking after classrooms and devices. We add the specialist Microsoft 365 and security layer on top.

01

Agree Who Does What

We agree a clear split with your IT manager or current provider, so there are no gaps and no overlap.

02

Review Microsoft 365 and Security

A full review of your tenant, licences, sign-in security and email protection, with findings in plain English.

03

Lock Down Staff Identities

MFA, Conditional Access and impersonation protection for staff, starting with the senior and finance accounts criminals target first.

04

Automate Joiners and Leavers

A repeatable process for every intake, so learner and staff accounts are created on time and removed when they leave.

05

Termly Reviews

Regular reviews of accounts, licences and security keep everything in step with each new academic year.

Is On IT the Right Fit For Your Organisation?

We provide strategic Microsoft 365, identity and security support. We are not a replacement for day-to-day classroom IT.

A strong fit

  • Colleges, further education and specialist colleges
  • Independent and commercial training providers
  • Academy trusts with central IT decision-making
  • Running on Microsoft 365, on education or business licences
  • An internal IT team that needs specialist Microsoft and security help
  • Someone on site who looks after day-to-day classroom IT

Probably not the right fit

  • Running entirely on Google Workspace for Education
  • Buying IT support purely on lowest price

Education IT Questions

What IT support does a college or training provider need?

Beyond day-to-day device support, most need a well-run Microsoft 365 tenant, the right licences for staff and learners, a reliable joiner and leaver process for every intake, and strong protection for staff accounts against phishing and impersonation. That specialist layer is what we provide.

Do you provide classroom or on-site technician support?

We still visit sites for reviews, projects and hands-on work, but our focus is strategic Microsoft 365, identity and security support. We work best alongside someone on site, whether that is your own technician, an IT manager or a member of staff who looks after day-to-day classroom issues, so between us everything is covered.

How can we reduce our Microsoft 365 licence costs?

Start with an account and licence audit. We find inactive learner, staff and shared accounts, remove or downgrade them safely and match each remaining user to the right licence, so you stop paying for accounts nobody uses.

Should we use Microsoft 365 A1, A3 or A5?

It depends on the user. While education licences are designed for schools and colleges, security features vary between A1, A3 and A5. We help ensure the right people have the right level of protection, without paying for features that aren't needed.

How do you protect senior staff from impersonation?

We configure Microsoft 365 impersonation protection for your senior and finance staff, lock down their sign-ins with MFA and Conditional Access, and train staff to recognise the emails that still get through.

Can you manage learner accounts that change every term?

Yes. We set up a repeatable joiner and leaver process for each intake, so new learners get access on time and leavers are removed and unlicensed when they finish.

Can you work alongside our internal IT team?

Yes, that is how we usually work in education. We agree a clear split of responsibilities with your IT manager or current provider and act as the specialist Microsoft 365 and security resource.

Education Resources

WHAT OUR CLIENTS SAY

PRICING PACKAGES

Essential

For growing businesses needing reliable day-to-day IT support

From £50 per user / month
  • Unlimited remote support
  • Microsoft 365 management
  • Device monitoring & patching
  • Managed antivirus protection
  • New starter & leaver setup
  • Vendor liaison
  • Monthly reporting
  • Responsive helpdesk support
Get A Quote

Business Critical

Designed for organisations that cannot afford downtime

Tailored Pricing

Everything in Professional, plus:

  • Priority support response
  • Infrastructure & server management
  • Network & Wi-Fi optimisation
  • Business continuity planning
  • Backup testing & recovery validation
  • Multi-site support
  • Dedicated account management
  • Technology roadmap planning
  • Copilot & automation advisory
Request A Consultation

Prices exclude VAT. Your final price depends on your number of users, devices and sites. Every business is different, so get in touch and we will put together a quote that fits.

Book a Free Education IT Review

Tell us how your Microsoft 365 is set up today. We will review your accounts, licences and security and show you what we would fix first.