Plan for the Day The Office Shuts
Tell us how your business would cope without its building for a week. We'll review your backups, remote access and connectivity and show you where the gaps are.
Managed IT, Microsoft 365, backup and cyber security for organisations across Halifax and the Calder Valley, from an employee-owned team about 13 miles away in Mirfield.
Calderdale businesses know better than most that the building isn't always available. The Calder Valley has flooded badly more than once in recent years, and snow, power cuts and closed roads can keep people at home at short notice.
So for Halifax and Calderdale clients we put extra weight on what keeps a business running when the office can't: files in Microsoft 365 rather than on a server in the back room, laptops that work securely from anywhere, backups that have actually been tested, and a second internet line where one line is a risk.
Around that, we run the everyday IT: the help desk, Microsoft 365, devices and security, for organisations from Brighouse and Elland to Sowerby Bridge, Hebden Bridge and Todmorden.
Business continuity sounds like a document that sits in a drawer. Done properly, it's a handful of practical changes that mean a closed office is a nuisance, not a crisis.
This is the order we usually work in. Most of it improves day-to-day IT as well, so it pays its way even if the worst never happens.
Move shared files to SharePoint and OneDrive, so they're reachable from anywhere and not tied to one room.
Managed, encrypted devices with MFA and secure remote access, ready to work from home the same day.
Independent backups of mailboxes, OneDrive and SharePoint, alongside any servers that remain.
A failover connection that takes over automatically if the main internet line fails.
A short, clear recovery plan, with restores tested so you know how long getting back actually takes.
The services that matter most for keeping a spread-out team working, each with its own page.
Tested backups and a recovery plan you can follow when it counts.
Files, email and apps moved off ageing servers with as little disruption as possible.
Safe access to company systems for staff working from home or between sites.
A backup connection that keeps you online when the main line drops.
Unlimited remote support on our managed plans, wherever your people are working.
Nonprofit licensing and secure setup for Calderdale charities.
Our route to Halifax joins the M62, then follows the A629 into town, about 13 miles from Wheatley Park to the town centre. Brighouse and Elland are closer still.
Everything that can be done remotely is, from fixing a laptop to restoring a file, which matters in a valley where staff may be spread between the office and home. When a job needs an engineer on site, we come out across Calderdale.
| Priority | What it means | Remote response | Onsite dispatch |
|---|---|---|---|
| Critical | Total outage, business stopped | 30 minutes | Same day |
| High | Key systems down or multiple users impacted | 2 hours | Next business day |
| Medium | Single user unable to work | 4 hours | Scheduled |
| Low | Disruption with a workaround available | 8 hours | Scheduled |
Response times on our managed support plans, during support hours of 9am to 5pm, Monday to Friday. Out-of-hours cover is available as an add-on.
Backups, remote access and recovery planning are part of how we set your IT up, not an extra you have to remember to ask for.
Office, home workers and a second site under one support agreement, one set of documentation and one team.
Every person supporting you owns a share of the business, so they stay, and they get to know your setup.
Yes. Our remote and onsite support covers Halifax, Brighouse, Elland, Sowerby Bridge, Hipperholme, Hebden Bridge, Todmorden and the rest of Calderdale.
With files in Microsoft 365, managed laptops, secure remote access and tested backups, teams can usually carry on from home the same day. We'll review how your business would cope today and show you the gaps.
Yes. Halifax town centre is about 13 miles from our office by road. Most issues are fixed remotely, and on our managed plans critical incidents get a 30 minute remote response and same-day onsite dispatch.
Yes. We help charities access Microsoft's nonprofit licensing where they're eligible, set Microsoft 365 up securely and provide ongoing help desk support.
Yes. We bring users, devices, Microsoft 365, networks, backups and security across every site into one documented support arrangement.
Usually, yes. We're a small, employee-owned team, so the engineers you deal with tend to stay and get to know your setup.
For growing businesses needing reliable day-to-day IT support
The most popular choice for businesses where security and uptime matter
Everything in Essential, plus:
Designed for organisations that cannot afford downtime
Everything in Professional, plus:
Prices exclude VAT. Your final price depends on your number of users, devices and sites. Every business is different, so get in touch and we will put together a quote that fits.