Book a Free Huddersfield IT Review
Tell us how your IT is set up today. We'll look at your Microsoft 365, devices, backups and security, and tell you plainly what we'd fix first.
Managed IT, Microsoft 365 and cyber security from an employee-owned Kirklees team about six miles away in Mirfield. Most problems are fixed remotely, and an engineer is close by when they're not.
Huddersfield and Mirfield sit in the same council district, so for us Huddersfield isn't an outlying dot on a coverage map. It's the next town over.
The businesses that call us usually have one thing in common: their IT grew faster than anyone planned. A server bought for twelve people now serves forty. Microsoft 365 was set up by someone who has since left. The person who "does the IT" also has a day job. We take that on, document it, tidy it up and keep it running.
On IT is employee-owned, so the engineers you speak to have a stake in the business and a reason to stay. You deal with the same small group of people, who know your setup, rather than a different voice every time you call.
Plenty of firms run their IT on goodwill: a director who's handy with computers, a relative, or a freelancer who's hard to reach when it matters. That works until the day it doesn't.
This is how we take over without stopping the working day, whether you're replacing a person, a provider or nobody at all.
Users, devices, licences, admin accounts, backups and suppliers, written down in one place, often for the first time.
Admin accounts and passwords belong to your business, not to one person. We secure them with MFA and record who has what.
Untested backups, unsupported Windows, accounts without MFA. The risks that could hurt you this month come first.
What needs replacing, when, and roughly what it costs, so upgrades are planned rather than forced on you by a failure.
Monitoring, patching and a help desk your team can call, with monthly reporting on what we fixed and what's coming up.
One team for the whole of your IT, from the help desk to the security sitting behind it.
Unlimited remote support on our managed plans, with every request logged and a named team behind it.
Users, mailboxes, licences, permissions, joiners and leavers, handled and documented.
Identity, endpoint and email protection, phishing training and Cyber Essentials for Huddersfield businesses.
Remote fixes for most issues, and an engineer on site when the problem is physical.
Tested backups of servers, laptops and Microsoft 365, with a plan for getting back to work.
Wi-Fi designed for the building you actually have, whether that's a converted older property or a new unit.
Most support starts remotely, through a secure connection, within our published response times. When something needs hands on it, such as a failed switch, a new starter's desk or a network fault that needs tracing, we come out.
Huddersfield town centre is about six miles from our office by road, over the hill through Hopton. We cover the town and the valleys around it, from Lindley and Birkby to Kirkburton, Holmfirth and Marsden.
| Priority | What it means | Remote response | Onsite dispatch |
|---|---|---|---|
| Critical | Total outage, business stopped | 30 minutes | Same day |
| High | Key systems down or multiple users impacted | 2 hours | Next business day |
| Medium | Single user unable to work | 4 hours | Scheduled |
| Low | Disruption with a workaround available | 8 hours | Scheduled |
Response times on our managed support plans, during support hours of 9am to 5pm, Monday to Friday. Out-of-hours cover is available as an add-on.
Everyone supporting you owns a share of the business. No call-centre scripts, no sales targets and no reason to sell you kit you don't need.
Our office, our team and our ownership are all in Kirklees. When you need someone on site, they're coming from the next town, not the next county.
Managed plans start from £50 per user per month, and our response times are published rather than buried in a contract.
Yes. Our office is in Mirfield, about six miles from Huddersfield town centre by road, and our engineers come out when a problem needs hands on the equipment. Most issues are fixed remotely first, which is usually quickest. On our managed plans, critical incidents get a 30 minute remote response and same-day onsite dispatch.
Our office is at Wheatley Park in Mirfield, which is in Kirklees like Huddersfield. We're an employee-owned Kirklees business, and Huddersfield is one of the main towns we support.
Yes. Some clients keep an internal person for day-to-day jobs and use us for Microsoft 365, security, projects and cover when they're away. Others hand everything over. We'll suggest whichever fits, and we won't push a full contract if it doesn't make sense.
We start with an audit of your users, devices, Microsoft 365, admin accounts, backups and suppliers, then agree a handover date. We collect credentials and documentation from the outgoing provider, check your backups work before we change anything, and make sure your business holds the admin accounts rather than any one supplier.
Yes. We look after networks, CAD file performance, ageing servers and backups for manufacturing and engineering businesses. Our manufacturing IT support page covers this in more detail.
Our managed plans start from £50 per user per month for Essential and £60 per user per month for Professional, which adds managed detection and response, backups and security training. Prices exclude VAT, and the final figure depends on your users, devices and sites. Ad-hoc support is also available without a contract, on a best-effort basis.
For growing businesses needing reliable day-to-day IT support
The most popular choice for businesses where security and uptime matter
Everything in Essential, plus:
Designed for organisations that cannot afford downtime
Everything in Professional, plus:
Prices exclude VAT. Your final price depends on your number of users, devices and sites. Every business is different, so get in touch and we will put together a quote that fits.