Protection for your people, devices and Microsoft 365, run by a Kirklees team about six miles away, so security stops being another job on your list.
Antivirus on every laptop used to be most of the job. Today many attacks begin with an account instead: a password reused somewhere else, an MFA prompt approved without thinking, or a convincing email asking someone to sign in.
So we protect identities, devices, email and the network together, and keep watching them. When something looks wrong, such as a sign-in from another country or a new rule forwarding mail outside the business, it's investigated and contained.
Most of this runs remotely and in the background. Because our office is in Mirfield, about six miles from Huddersfield, an engineer can be with you when an incident needs someone on site.
Security reports that list two hundred findings in no particular order don't get acted on. We'd rather tell you the five things that matter, fix them, then move on to the next five.
Microsoft Secure Score, MFA coverage, admin accounts, patch levels, backups and email settings.
A plain-English summary of where you're exposed and why it matters to your business specifically.
Prioritised changes, scheduled with you so they don't trip anyone up on a Monday morning.
Continuous monitoring of devices and accounts, plus phishing simulations that show who needs a refresher.
Cyber Essentials, so customers, insurers and supply chains can see the work has been done.
Each layer has its own page if you'd like the detail. Together, they're designed to cover the routes attackers actually use.
MFA, Conditional Access and sign-in monitoring for every account.
Detection and response on every PC, laptop and server, not just antivirus.
Microsoft 365 security settings reviewed and tightened, as a project or ongoing.
Realistic simulations and short training that change behaviour.
Monitoring of network activity to spot threats moving inside the business.
Readiness, remediation and submission, and help with every renewal.
A compromised account is a critical incident, with a 30 minute response on our managed plans. This is what happens next.
Sessions revoked, credentials reset and the account locked down, so the attacker loses access straight away.
Inbox rules, sign-in history, shared files and sent mail reviewed to find out what was accessed and what was changed.
A plain account of what happened and who needs telling, then changes so the same route can't be used twice.
Security monitoring doesn't depend on where we are. Devices and accounts are watched continuously, and on our Professional plan that includes managed detection and response with 24/7 threat monitoring.
When an incident needs hands on a machine, such as isolating a device or rebuilding a laptop, Huddersfield is about six miles from our office by road. Critical incidents get same-day onsite dispatch.
| Priority | What it means | Remote response | Onsite dispatch |
|---|---|---|---|
| Critical | Total outage, business stopped | 30 minutes | Same day |
| High | Key systems down or multiple users impacted | 2 hours | Next business day |
| Medium | Single user unable to work | 4 hours | Scheduled |
| Low | Disruption with a workaround available | 8 hours | Scheduled |
Response times on our managed support plans, during support hours of 9am to 5pm, Monday to Friday. Out-of-hours cover is available as an add-on.
Smaller businesses are often targeted precisely because they have fewer defences, and most attacks are automated rather than hand-picked. Managed security gives a 20 or 50 person business the kind of monitoring and response that would otherwise need a dedicated security team.
Antivirus blocks known bad files. Managed detection and response watches device behaviour for signs of an attack, including ones no antivirus signature exists for yet, and a security team investigates and contains what it finds.
Yes. Identity is where many attacks start, so we secure and monitor Microsoft 365 sign-ins, mailboxes and sharing alongside your devices.
Yes. A Microsoft 365 tenant hardening project can run on its own, with a full assessment, the fixes made and documentation handed back at the end.
Yes. We send realistic simulated phishing emails, report on who clicked, and provide short, practical training rather than hour-long videos nobody finishes.
Yes. Some businesses keep someone in-house for day-to-day IT and use us for security. We agree who owns what, and share alerts and reports so nothing is missed.