How We Helped A Client That Was A Victim Of A Ransomware Attack
Table of Contents
On Friday 21st October at 6:15am we received a call from one of their largest clients explaining that they had been a victim of a cyber attack. The company which operates across 3 sites had been hit with a ransomware attack asking for $270,000 in order to retrieve their data that was locked behind an encryption wall.
Ransomware attacks are a very common type of cyber attack that are only becoming a larger threat to businesses. Ransomware attacks involve a third party accessing a company's system and locking all the data, the only way to then retrieve this data is to pay the ransom which will give you a decryption key to re-access your data.
Tom Newham, Director On IT
Can small and medium sized businesses survive a ransomware attack
A Step By Step Of The Attack
We’ve broken down below all the steps we took to resolve the issue and the outcome of the attack.
Attack
Discovery
Call to On IT
Engineers On Site
Check Back Up Solution
Solution Agreed
Back Online
New Servers
Third Party Specialists
Present Time
Future Proofing
Our Advice for SME's
Many SME’s believe that they won’t be targeted by a ransomware attack as they don’t believe themselves to be a big enough entity however this is not the case. Ransomware is becoming a much more common attack for medium sized businesses especially those who have increased their brand awareness or gained more publicity recently.
Another piece of advice for businesses is to have cyber protection insurance in place as had On IT’s client not had it they would have been liable for £150,000 worth of remediation costs. It’s important to have this protection in place as ransomware attacks can financially destroy many companies and if it doesn’t the costs to fix could.
How On IT Can Help
A hacker will get into your system should they really want to and so it’s important to have the processes in place to ensure you can recover from an attack. Ensure that you have an air gap between your environment and back ups, do regular back ups and invest in anti ransomware software. On IT can help with implementing these actions to your business should you not have this in place.
Get in touch with our team today to discuss your options.